Terms & Conditions
CCO: refers to Coca-Cola Oceania Ltd, The Oasis Carbine Rd, Mt Wellington 1060, PO Box 62042, Auckland, New Zealand
Farrimond: refers to Farrimond Ltd, 5 Eglon Street, Parnell, New Zealand.
Website: refers to this website, www.coke.co.nz
Affiliates: refers to any direct or indirect parent, subsidiaries, sponsors, or affiliated companies of CCO and shall include any authorised bottlers of The Coca-Cola Company.
1. Your Agreement to these Terms and Your Use of this Website
Your use of this Website is also subject to any other law or regulation that applies to this Website, the internet or the worldwide web.
This Website and its content are made available for your personal entertainment, information and communication only, and all content is provided for your non-commercial use. You may not distribute, modify, transmit, reuse, repost, or use the content of the Website for public or commercial purposes, including the text, images, audio and video without the written permission of CCO.
2. MYCOKE Program
If you wish to receive newsletters and updates from this Website, you must register to use this Website or place an order via this Website’s online store. To register, you must provide a valid email address and you must be aged 14 years or over at the date of your registration. You are responsible for maintaining the confidentiality of your registrations and any passwords that you may set in order to obtain your registration. You are responsible for all uses of your registration, whether or not expressly authorised by you.
You may opt out of or unsubscribe from your registration, or from receiving information about other programs, at any time by clicking the unsubscribe link in the footer of this Website.
4. Personalised Product Orders
Words and phrases requested for personalised Coca-Cola product orders are not guaranteed, and are subject to review by CCO and its agencies. CCO reserves the right to reject any order requested at its sole discretion.
Personalised Coca-Cola products are available for purchase via the Website for a limited time only, and CCO reserves the right to cease offering such products for sale at any time and without notice.
5. Pricing and Payment
All prices specified on the site are in New Zealand dollars and are inclusive of GST, unless specified otherwise. The final price will be outlined in the shopping cart prior to completion of your transaction.
Payment will be processed by our merchant partner Farrimond using payment platform Payment Express. CCO will retain all personal information provided such as your name, address, email address and telephone number, and will share this information with its agents, for the purpose of processing and delivering your order. CCO will not retain any credit card information.
All orders for product purchase via this Website will be dispatched by our fulfilment partner Farrimond, via our delivery provider Courier Post. Once your order has been dispatched, you can track its progress through the Courier Post website. Delivery can take up to 10 business days depending on the location of the delivery address. If you live in a remote area or place an order during peak periods (such as the lead up to Christmas) your delivery my take an additional 2-3 business days to arrive. Orders will be delivered during business hours only.
Delivery is only available within New Zealand.
As all our products are made to order, we are unable to provide a refund or replacement for change of mind. However, in the event your purchase arrives faulty, damaged, wrongly described or not of acceptable quality, we would be happy to offer you a replacement or a refund.
You agree not to engage in any activity that is disruptive or is detrimental to the use of this Website.
Although CCO may from time to time, monitor discussions, chats postings, transmissions, bulletin boards, and the like on the Website, CCO is under no obligation to do so and assumes no responsibility or liability arising from the content of any such locations nor for any error, defamation, omission, falsehood, obscenity, profanity, danger, or inaccuracy contained in any information within such locations on the Website. You are prohibited from posting or transmitting any unlawful, threatening, defamatory, obscene, scandalous, inflammatory or profane material or any material that could constitute or encourage conduct that would be considered a criminal offence, give rise to civil liability, or otherwise violate any law. CCO will fully cooperate with any law enforcement authorities or court order requesting or directing CCO to disclose the identity of anyone posting any such information or materials and reserves the right to remove any such materials at any time from this Website.
Please note that other Website visitors may post messages or make statements in the services that are inaccurate, misleading, deceptive, or offensive. CCO and the affiliates entities neither endorse nor are responsible for any opinion, advice, information or statements made in any services by third parties. Without limitation, CCO and the affiliated entities are not responsible for any information or materials made available through the services (including without limitation errors or omissions in postings or links or images embedded in messages or profiles) or results obtained by using any such information or materials.
9. CCO's Liabilities to You
While CCO endeavours to include accurate and up to date information in the Website, CCO makes no warranties or representations as to its accuracy. CCO assumes no liability or responsibility for any errors or omissions in the content of the Website. CCO will use its best endeavours to correct any error or inaccuracy on the Website within a reasonable time of its being brought to our attention.
Your use of and browsing in the Website are at your risk. Neither CCO nor its Affiliates, nor any of its agencies, nor any other party involved in creating, producing, or delivering the Website, is liable for any direct, incidental, consequential, indirect, or punitive damages or losses arising out of your access to, or use of, the Website provided that we do not limit in any way our liability by law for death or personal injury caused by our negligence. You are advised that there are risks associated with activities related to the world wide web and incurred by using the internet and world wide web, and these risks arising from your use are borne by you.
CCO makes no warranty that the Website will meet users' requirements, that the Website will be uninterrupted, timely, secure, or error free. Users understand and agree that any information or material and/or goods or services obtained through the Website is obtained at the user's discretion and risk. CCO also assumes no responsibility, and shall not be liable for, any damage to, or virus that may infect, your computer equipment or other property on account of your access to, use of browsing in the Website, or your downloading of any materials provided that we do not limit in any way our liability by law for death or personal injury caused by our negligence. Everything on the Website is provided to you "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT provided that we do not limit in any way our liability by law for death or personal injury caused by our negligence.
Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.
The Website and CCO oppose the use of unwanted and unsolicited email which deteriorates the performance and availability of the Website services. All forms of such email which have the effect of promoting such emails are discouraged and will be removed from the Website where detected. CCO prohibits the use of another internet service to send or post unsolicited emails to drive visitors to your site through the Website, whether or not the messages were originated by you, or under your direction or by or under the direction of a related or unrelated third party, and may take any necessary action to stop such activity wherever detected.
CCO has not reviewed any or all of the sites linked to the Website and is not responsible for the content or the privacy policies of any off-site pages or any other sites linked to the Website. CCO does not accept any liability or responsibility for any cookies, data or personal information collected by other linked sites accessed through this site, nor the linked sites.
10. Your liability to CCO
You agree to defend, indemnify and hold harmless CCO, its Affiliates, and any other party involved in creating, producing or delivering the Website, and their respective directors, officers, employees, agents, shareholders, licensors and representatives, from and against all claims, losses, costs and expenses (including without limitation attorneys' fees) arising out of:
a. your use of, or activities in connection with, the Website, the services, or the software;
c. any allegation that any user content that you make available or create through the Website, the services, or the software infringes or otherwise violates the copyright, trademark, trade secret, privacy or other intellectual property or other rights of any third party, including in placing an order for personalised Coca-Cola products.
11. Ownership of Content and Intellectual Property
All trade marks are protected from commercial use by third parties. You must not use any registered or unregistered trade marks on the Website without either our prior written permission or the prior written permission of the relevant trade mark owner, including in placing an order for personalised Coca-Cola products. You warrant that you have the right to use any word or phrase submitted in orders for personalised Coca-Cola products.
You are also advised that CCO or its Affiliates, in their sole discretion, may choose to aggressively enforce its or its Affiliates' intellectual property rights to the fullest extent of the law, including the seeking of criminal prosecution or to refer violators to the appropriate authorities in the relevant jurisdiction.